SHIPPING & RETURNS
Shipping Policy
We offer Free Shipping to all our customers ordering Pan-India without any minimum cart value terms. We have the most trusted and well known shipping partners delivering orders to your doorstep. We have prepared our inventory in such a way that our customers receives the order within 3-7 working days depending upon the customer's location. The tracking details are sent on customer's registered E-mail address within 48 hours of our warehouse dispatch. We have Cash On Delivery Available Pan-India.
Returns and Replacements
At Kalawati all sales are final. Kalawati will only replace the product in case the product received is Damaged, Defective or Incorrect. In case any unfortunate situation occurs during delivery then we would ask the consumer to share some valid proof if they want a replacement. (eg Unboxing Video of the parcel clearly showing the initial opening of the seal. Our team will look forward and addressing your issue within 7 working days. Kalawati has the right to refuse the replacement. The customer needs to inform the issue within 24hrs of delivery via E-Mail.
Cancellation
Currently, we are offering cancellation only on those orders which are not dispatched from our warehouse. No cancellation on In-Transit Orders. The amount will be credited to the customer's bank account within 7 working days. We do not charge any cancellation fees.